RPA Verizon Hot Spot Wireless Account Update

If your student has an RPA Verizon hot spot checked out, please note that Verizon has planned to update our accounts after 3 p.m., Friday, Dec. 17 and you may experience a brief interruption to service. This update includes filtering, which installs as we were able to move our service to a discounted educational rate.

Please perform the following steps after 5 p.m. on Friday but before 11 a.m. on Monday.

1. Power off the Jetpack.
2. Power on the Jetpack and let it sit untouched for 5 minutes
3. Power off the Jetpack again.
4. Power on the Jetpack and let it sit untouched for 5 minutes.
5. Attempt to connect to the internet
6. Contact patti_wolfe@rpacademy.org if the Jetpack is no longer able to access websites.